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CRM System for Account Management in Wholesale

Wholesale & B2B

Description

Account-based CRM for key account management with contract management and terms management. Automated price negotiations, volume discounts and customer analytics. Integration with ERP for inventory queries.

Result:

Revenue per key account increased by 22%, contract renewal rate increased from 70% to 90%. Automated terms management eliminates price deviations.

References: CRM, ERP & HR System Implementations - crm-system-account-management-grosshandel | Sergiy Shumakov